Posts Tagged ‘hot tub repair’

Hot Tub Error Codes “Flow” “FL” “FLO”

The Hot Tub Error code "flo" or "FL" is common, find a easy fix, and how to check for bigger trouble. Read the rest of this entry »

Testing Your Hot Tub Heater

This test is best done with the heater installed and water in the hot tub. If the element is not wet, the test to ground can fail and make you think that the heater is okay!

Please evaluate your skill level before attempting this test.  All tests performed by you are at your own risk

Power Off At Breaker

Disconnect heater element from any wires attached to it.  Be careful when unscrewing the nut holding the wires in place on the element, you do not want to twist the “cold pin” that leads to the element.  There is usually a fixed nut below the removeable one that will allow you to secure the cold pin.

It is not necessary to remove the heater assembly! You want water in the heater manifold during this test!

Continuity Test:

With your meter set on the most sensitive  ” ohms” setting (the OMEGA symbol on the meter)  put one probe on one element lead and the other probe on the other lead.

If you meter does not change,it is showing no continuity, the element is bad

If your meter measures resistance then it is showing continuity which indicates the filament inside is intact, but the heater could still  be bad!

Ground Fault Test

Move one probe to a metal part on the heater casing leaving the other one on one pole of the heater element .  If there is any flicker of continuity from one element lead to the heater casing (ground) the element is bad, even though you may have tested good  continuity above!  This is a ground fault situation and is what your GFCI is picking up and saving you from!

If you have an intact filament and no fault to ground, the heater element  should be good and you may have a different problem.

Since gfci’s are very sensitive, you could still have a bad element and your meter sensitivity may not be allowing you to pick up the fault.

Okay it’s bad, now what do I do?

Now you need to replace the element (if replaceable) or the entire heater assembly.

The most common replacement element is the flow through element.  If your heater manifold is a stainless steel straight flow through tube, this is the element you’ll need.

Even if that doesn’t look like one you need, clicking on the image will take you to our page with all heater elements, popular manifolds and complete heater assemblies.  flothruelement

Oh NO! Your Hot Tub Froze?

 

Hot Tub Freezing

Yes you wanted to avoid it for sure! But the power went out in the middle of a blizzard and now you have a mess of frozen pipes.  First things first!

  • Turn off your hot tub breaker  You do NOT want your hot tub energized if you have frozen pipes!  It can cause a whole lot of other problems.
  • If you have a mechanical type thermostat, turn it to the off position. Time clocks too.  When you do re-energize the tub, you do not want the heater to come on unitl you are certain you have water flow through your system, AND that you don’t have water spraying from a cracked pipe or manifold.
  • If you have a digital system that is going to boot up and start no matter what when you energize,  you want to be sure all pipes are thawed. before you return power to the system.

Depending on where you live, it may be awhile before you can actually go through a thaw process. But when its time you can start by putting a worklight inside the hot tub cabinet for warmth and to slowly start the thaw process. Be sure you use a GFCI  protected outlet  to plug in your work light.  If there are cracks in plumbing the area will get wet as it thaws. Use a clamp on type worklight and clamp it in an area where it will not get wet as the thaw begins. Make sure it isn’t touching or too close to anything that could burn.  They do get quite hot.

As the thaw begins you are going to notice your problem areas pretty quick.  There are several areas you will want to inspect closely.

Hot tub plumbing manifoldManifolds.  These are the pipes with spokes that feed your jets.  Typically the barb fitting at each spoke is the part that cracks.  This can be a multiple problem if you have manifold cracking.  Most hot tubs with lots of jets have lots of manifolds.  If you click on the image, you can see your various choices for manifolds at SpaPartsNet.com.  Some are male to female and you can connect several together. Some are female female so you can run pipe in between.You’ll want to check your jet bodies as well because the area where the tube attaches is just as vulnerable as the manifold spoke area.

 

 

Jet Bodies. The 3/4 inch barb connector on jet bodies is also often prone to cracking in freezes.

 

 Uniopump unionns.  The female threaded part that connects the pump and heater to the plumbing can crack under the expanding stress of ice.  There are split nuts available so that you dont have to replace your entire union, but if this is from a pump fitting, we need to know that in order to provide the proper split nut.

 

 

 

 

 Heater split nutsHeater Nuts.  Also a union fitting many are replacable with a “split nut” rather than a complete new heater assembly.  Most straight flow through heaters are flanged at the end so that the removal of a one piece nut is impossible.  The “split nut” allows you to replace the one piece nut without replacing your heater assembly. Cool huh?

 

 

 

filter lock ring

Filter Lock Rings.  This is also a common item affected by freezing weather.  This lock ring holds the filter lid in place.  ALWAYS INSPECT BEFORE START UP!  If it fails the lid can blow off with excessive force!  Check the filter lid itself and the cannister as well before sending water through your system! Click the image  for access to all filter parts and complete filter assemblies on SpaPartsNet.com

 

 

Pump Wet End Pump Wet Ends.  These can often crack as the result of cold.  The best thing is you can actually replace most wet ends without having to replace the complete pump and motor assembly. If your wet end is leaking this might be the right option for you.  It is a fairly simple replacement task as well. See all of our wet ends by clicking the image to visit SpaPartNet.com

 

 

 

Final words of wisdom? Go slow as you inspect your hot tub after a freeze.. always be aware that things under pressure can come loose with amazing force that can be dangerous!  Inspect anything under pressure like top load pressure filters!  Always start your hot tub on low speed before turning on your pump at high speed.  You want to see leaks at low speed, not exploding parts on high speed!  Know we are here for you after the cold is gone!

 

Jet Plumbing

Plumbing Your Hot Tub

Spa Babes Inc
Copyright 2003 all rights reserved

Copyright 2010 all rights reserved

Materials and tools you’ll want on hand
 
PVC cutters or hacksaw
PVC glue (we recommend pool tite or rain and shine)
PVC clear cleaner (do not use purple primer, it softens flex pipe too much)
3 M  “M-5200”  Marine sealant (for Jet flanges, suction flanges or any thru-wall fitting that will be underwater.)
17 inch channel locks
Clean Rags and paper towels. 
Power drill with hole saws …hole saw sizes listed below. 
Spa plumbing items for the job
 
If you are plumbing your entire spa you will need to order the the following items for your Spa plumbing Kit.  When received, Lay them out with like parts together.
 
1. Jet bodies:  The jet body is the part that is actually installed in your hot tub. Depending on the jet type, they may insert through the hole in the tub, retained with a lock ring, or they may have a flange that inserts thru the wall and tightens against the jet body on the back side. 

2.  Jet inserts: This is the part that will provide the action. They generally screw into the jet body.  Save this step for last after all plumbing is completed and cured. 

3.  Spa suctions or skimmers

6.  Water manifolds: The "spoked" manifolds deliver the water to each jet. the most popular version is the 3/4 barbed type that uses clear vinyl tube OVER each spoke. . 

7.   Air manifolds:  The air manifolds connect to a 1 inch air control and are plumbed with 3/8ths vinyl tube from each spoke on the manifold to the air spoke on the jet body. 

8.  Air control (s) Flange mounted air valves to allow for air draw to the jets. 

9.  Plugs for any extra ports in your air or water manifolds

10. PVC caps and plugs for manifold ends (some of these are very small…)

11.Clear vinyl tube 3/8ths inch, for connection from the barbed air connector on each jet to a barb on the air manifold.

12. 3/4 inch vinyl tube  to connect from the water port on each jet to a port on the  water manifold. 

13. 1.5 or 2 inch flex pipe for connection from equipment discharge to water manifold and from the suction fittings to the equipment.  

14. 1.5 or 2 inch ball or slide valves for isolation of equipment (Optional)

Spa Plumbing

Drilling holes

Plan your holes!  Look on both sides of the spa before drilling. You need a flat surface on BOTH sides.  Mark the center point with magic marker. Drilling into an air channel or a ridge is a bad mistake you want to avoid! You need the spots you choose to allow the jet body to snug up to the wall on both sides. If you aren’t accustomed to using a hole saw this size on your drill make sure you HOLD ON TO IT TIGHTLY .  It can wrench the heck out of your arm. Drill your pilot hole and keep your rpms up as the hole saw approaches the spa shell.  Dont use excess force on the drill bit, let the saw do the work!  Apply gentle pressure and hold the drill steady. Wallow slightly. This will make the core easier to remove. Be ready for the breakthrough. You don’t want to be leaning heavily on the drill.   Remove cores after each hole. 

 If your spa shell has an inch or so of blown on foam it can be removed after drilling your hole, if you’re pretty sure there will be no surprises under the foam.  The easiest way to do this is with the hole saw you used to drill the hole.  If you put the hole saw pilot bit on the edge of the hole and make a circular motion around the hole  with the drill…the hole saw  will chew up the foam on the back… Use Finesse.  You don’t want it to mar the fiberglass.  Clean the fiberglass with pvc cleaner before you install the jet body. 

Installing the jet body

Put a bead of M-5200 or clear silicone on the flange of the jet (the part that will be in contact with the fiberglass on the INSIDE and insert it into the hole.  Put the retaining ring on the back of the jet body and snug it up firmly, but not over tight.Jet Install You can put a bead of the M-5200 or silicone on the jet back as well.  Wipe off any excess M-5200 on the inside of the shell, and smooth down the bead oozing out around the jet back.   The jet back should be installed so that the air barb is pointing up and the water port pointing down. jet install 2 If you are installing jet clusters  they may be cocked somewhat without adverse effect. When installing the pipe to the barbed connection use glue on the male barb only and slide the tube over the barb.  Preparing jet for tubebjet4d

 

 

 

 

 

Installing suction fittings

The suction fitting installs the same way as the jets, M-5200 on the flange and on the nut of the back.   Be sure you have planned at least two suction fittings per pump. Skimmers need to be installed with water levels in mind.  The water level is marked on most skimmers.  Make sure your hole is below this line with the skimmer assembled. 

Installing air controls

Be sure you know what is on the underside of the spa flange  before you drill your hole! 
Plan the location of your air controls so that they are positioned between the banks of jets you intend to operate. Air Manifold The air manifold will plumb right to the air control.. You will glue it into place. Cap off the end.  Air controls do not need to be sealed to the shell as they are located above water level.  Each port on the air manifold will connect to the air barb on the back of each jet. Glue the male parts only and push the vinyl tube onto it as far as you can. 

The Water Manifold

The water manifold will plumb to the discharge side of your spa equipment.  You will plumb into it with either 1.5 or 2 inch pipe, keep in mind however, that the more jets you use the large pipe you will want to deliver the water to the manifold. 2 inch should be a minimum size for over 6 jets!   Several manifolds can be plumbed together if desired, they are designed for multiple connections.  The last manifold in line will need a cap on the final end. If you are plumbing banks of jets in certain areas, you can plumb to that area with 2 inch flex and use a 2inch by 6 port manifold under that area…then plumb to the next bank with 2 inch with another manifold in that location.  This saves on the amount of tube you need for the overall job and provides for adequate water delivery to each jet.  It is also cleaner looking than having all of your manifolds together with long runs of 1/2inch or 3/4 inch flex. 

To connect the vinyl to the barbed fittings, use cleaner on the male parts then glue, then push the vinyl over each barb..  a slight twist as you are pushing is always good. You want to leave a comfortable amount of slack between the manifold and each jet, without being sloppy. 

It’s best to wait at least 24 hours if possible, after plumbing your spa before putting it under pressure.

Installing the inserts

Jet family  inserts are interchangeable from jet to jet. They just thread or twist lock in and do not need any type sealant or thread compound. Storm jet inserts twist lock in. Save this for the very last. Many jet inserts are adjustable which means they can be turned off… be sure they are in an open position before turning on your pump. 

Hole saw sizes

 

Poly Jet   2 5/8
Ozone/cluster  1 inch
Mini Storm   2 3/16
Standard Mini  1 ¾ 
Hi flow Suction
 2 3/8ths
Strip Skimmer   2 3/8ths
Top load filter   6 7/8ths
Light 3 “   2 5/8ths 

Confused or need help? Call us! 813-235-4574

 

Spa Heater Symptom and Cure

Troubleshooting Spa Heater Components

Here we discuss the main components of the heater circuit and the specific symptoms that may be associated with each.  Testing techniques and possible fixes are listed.

Note! Digital systems with printed circuit boards typically do not use mechanical thermostats and high limits, They use electronic temperature sensing devices.  They may use a contactor and pressure switch, and GFCI tripping issues may still involve the heater. Some tests will be the same.

Thermostat:  (Symptoms: no heat, too hot, not hot enough)

Mechanical thermostats consist of a switch, control knob, and temperature sensor.  The temperature sensor looks like a copper wire when in fact it is a tube connected to a bulb which is filled with freon which expands and contracts with temperature.  It is this expansion and contraction that activates the switch.  If your spa is too hot and does not respond to a turning down of the thermostat, this bulb could be corroded.  Check it.  If so, the gas may have escaped and thus while the switch will activate you'll have no sensing capabilities so it won't turn off at any designated temperature.  Bulbs cannot be replaced.  Time for a new Thermostat.  If your pump does not respond to thermostat demand you may want to check through the thermostat with your meter on ohms and power off to be sure the switch is opening and closing. You can usually hear this if your ears are good.  The switch will make a faint click as it is engaged and disengaged.  If it is engaging your problem may be up or down the line.  A power on check will assure you the T-Stat is getting power.  Meter to AC volts check each side to ground. 

If your spa is not hot enough, you may find that the thermostat is out of adjustment.  If you remove it from the heater (power off of course)  you'll find an allen screw adjustment on the bottom.  a quarter turn clockwise will usually  increase the temperature to comfortable levels... A word of caution here.  

It is UNSAFE to use your spa at temperatures above 104 degrees! It raises your core body temperature and can cause flu like symptoms.  It can also kill you!  Even at 104 degrees you should limit your time in the spa to no more than 15 minutes.  Some people shouldn't use a spa that's hotter than body temperature.  Consult your doctor!!!  Drugs and alcohol do not mix with spas either!  If you turn up your thermostat it's your responsibility to be sure your spa is not too hot for safe use.  Get a good thermometer that will give you an accurate reading.


High Limit: (Symptoms:  no power, no heat, high limit trips too soon)
High limits are also temperature sensing switches. They also use sensing bulbs so the same problems that exist above can influence your high limit.  If your high limit is tripping within a few minutes of activating the heater CHECK FLOW! Little or no water flow will cause this. 

If it trips at the end of the heating cycle it's probably because at the end, when the thermostat turns the pump off,  the element is still hot, and the water is hot.  The temperature at the element  can go up for a few seconds and will sometimes trip the high limit.  It's best to replace the high limit if this happens all the time. The high limit has an adjustment screw also.  If you choose to try this it is a counter clockwise turn and it should barely be tweaked.  You need this safety switch to interrupt if there is a problem. 

This adjustment is at your own risk!  Remember flow is critical!  If you adjust your high limit and your pump impeller is full of leaves you could have a complete meltdown of all pipes in contact with the heater.  Not a pretty sight!  If you have no power this can also indicate a "high limit tripped" condition.


Pressure Switch: (Symptoms: contactor not closing, no heat.)
Obviously, flow is going to come up again here!  You must have flow for the pressure switch to activate!  To check for activation:  with power off, disconnect the leads going to the pressure switch.  Make sure they aren't touching anything.  Power up and turn on low pump. With your meter on ohms, check across the poles of the switch. You should have continuity. If not and you know flow is not the issue, most pressure switches have an adjusting collar that will vary the pressure it takes to activate it.  Counter clockwise turns decrease pressure required.  Turn the power off  before attempting any adjustment!  Make all adjustments slowly and try again. WARNING, if you go too far the pressure switch may activate with the pump off. 

This is the last thing you want to happen!!!  Always check to be sure that the heater goes off when the pump does!   If you are certain flow is present, but your pressure switch isn't activating you may want to remove it and be sure no debris is clogging it up.  Pressure switches are in contact with the water, when you remove it water will come out (or should).  Power off!  Close valves. 

Sometimes the location of the pressure switch is such that removal is impossible without removing other components (I hate that!) Some use a plastic base and must be unscrewed very carefully or the darn thing will break off. Now you'll have to dig out the old threads and replace your switch.


Flow Switch: (Symptoms:  GFI trips, no heat)
I haven't said too much about these as they aren't as common as pressure switches.  They are usually in the plumbing close to the heart of the action.  They are gray or white with a small cord coming out of them that goes to the controller. They utilize a little paddle type device that is pushed by water flow until it activates a little switch.  The switch should be isolated from the water. 

If, when you open your flow switch water comes out, you must replace it.  Otherwise, with the power off remove the leads to the terminals, make sure they aren't touching anything and power up.  With flow established check the switch to be sure it is closing using your meter set on ohms.  You should have continuity through the switch.  If not, time to replace. The wires, though small, carry 120 volts.  Don't leave them hanging.


Contactors: (Symptoms:  no heat, buzzing, GFI trips)
Contactors close when the control loop is complete. They consist of a coil which when energized should pull down the contacts so the voltage to the element can pass through.  Troubleshooting a contactor consists of checking across the coil (not the contacts) to see if the circuit to it has been completed.  Coils can be 120 volt or 240 volt with 120 being the most common.   This is a power on test so be careful.  With your meter set to AC volts activate all controls necessary to activate your heater. Turn up the thermostat to engage your low pump. 

Check across the coil of the contactor for voltage (neutral and hot side for 120 volts).  If you find the proper amount of voltage present and your contactor is not engaging it is bad.  If you do NOT have voltage at the coil there is an open switch somewhere in the control loop, you'll need to go back through your switches.  If your contactor is buzzing replace it. There may be more than one contactor.  Make sure you are checking the heater contactor by tracing back the wires from your element.


The Element: (Symptoms:  GFI trips, no heat)
Before we start it is important to note that if the spa is heating AT ALL it is not the element. See thermostat.  Assuming this is not the case continue with the power off, disconnect all leads connected directly to the element.  With your meter on ohms test across the element terminals for continuity.  If there is no continuity your element is bad.  If  you have continuity it should be around 9 to 12 ohms.  If your GFI is tripping, check from ground to each element terminal.  The slightest flicker of continuity indicates a fault to ground and your element is bad even it it has continuity between the terminals. It may have a pinhole in it or be otherwise corroded and leaking current to ground. This is a potentially lethal situation and your GFI is doing it's job. Do not bypass GFI (ever!), even if your element looks okay! 

Switch and Relay

 

Spa Switches and Relays

The wonderful thing about switches and relays is they really aren’t that hard. Believe me, if the Fabulous Spa Babe, in her bold beginning could somehow figure them out then it can be done! Everything you need to troubleshoot your hot tub switches and relaysis right here. You may want to print this page for a reference tool.  Most of the information on this page will refer to the switches and relays in mechanical hot tub controls.  While dgital systems with printed circuit boards also use switches and relays, they sometimes are not as easy to trouble shoot because the paths are enclosed on the circuit board. For the many hot tub operatos with mechanical systems, you will find a lot of good basic info here!  We start at the beginning.

Common Spa Switches

Inside a spa control,  electricity follows a path provided by wires and switches. A switch is simply a device that provides a bridge for electricity to cross (or not) between two contact points or poles.  When the switch is closed it allows the electricity to follow the path through it.  When "open"  there isn’t a bridge, therefore, no path. Digital spa controls utilize switches and relays mounted on a printed circuit board and these can be difficult if not impossible to troubleshoot.  Mechanical spa controls have physical swithces and relays attatched by visible wiring that can be traced.  Much of the efforts here, will concern this type switch.  The wiring logic however is similar, so even if you are troubleshooting a digital control you can use the information here to try and eliminate possible problems. A simple "single pole" switch when closed (on) allows power to go through and light a light bulb for example.  When open (off) there isn’t a path and no light.  These switches are also known as single pole single throw switches, one way in for electricity one way out. There are many single pole switches to be found in any spa system.  Testing them, to be sure they are working requires being able to activate the various switch activation mechanisms found and testing for continuity through the contact points, i.e. where the wires connect.  Removal of the wires from these "contact" poles is necessary so that you aren’t getting feedback from up or downstream.  These are power off tests with your multimeter set on ohms.  Since knowing how to activate the switch is part of the battle, we’ll go through all the single pole switches found in spa systems.

standardtstatThermostats (electromechanical) can be activated by turning them up with the power off.  If you listen carefully you will hear a faint click as you turn the temperature knob up.  That is the sound of the switch closing.  You’ll also hear it as you turn it down.  If you remove the wires from each side of the T-stat and place your meter probes across the poles you should have continuity (almost zero resistance) when you close the switch.  When you turn it down you shouldn’t have continuity after the switch "breaks."

High limit switches have a reset button that pops out when tripped.  This opens the switch allowing no path.  If the button is not popped out you should  have continuity through the poles of the high limit. this can be tested with the power off with your ohm meter.

pressureswitchPressure Switches exist to prove water flow before activating the heater relay. They operate by water pressure to a bellows that pushes up a rod  pressing on the switch activator. To test without power, they must be manually activated which can be a little tricky because the activating button is underneath the micro switch.  You have to stick a little flathead screwdriver in there to activate the switch because with power off you won’t have  pressure.  Be sure to remove the wires from it to test.  

Time clocks have switches too.  If you are troubleshooting a time clock on a portable spa control, first determine which wires are the time clock motor wires.  These are not the poles you want to check.  You want the time clock switch wires.  If you look you’ll see a diagram that shows the switch symbol something like this:  –/ — Those are the poles to remove the wires from and check.  Activate the switch by turning the timeclock knob clockwise until it clicks. Note: An important fact that may help is that usually only hot legs are switched.  You’ll notice that most neutrals (whites) are tied together and only serve to "complete the circuit."  Neutrals will be found on coils of contactors and relays but are rarely "switched."  That will become more clear to you as you delve into your system. Now that you’ve learned about single pole single throw switches it’s time to move on to another common switch type found in spa systems.

Single pole double throw switch

The spdt switch allows for two separate paths for the electricity to follow.  Power enters this switch via a "common" pole.  When the switch is not active the bridge to the "normally closed" or NC pole is closed.  When the switch activator is engaged the bridge to the "normally open" or NO pole is closed.  It is the spdt switch that provides the basis for the relay logic necessary to run spa systems.  Air activated relays often use spdt switches. For instance, almost all portable spas utilize a two speed pump motor.  This motor can run on high speed or low speed but not both.  Feeding power to both the low speed and high speed windings at the same time causes a frightful noise with an overload lock out in less than a minute.  This is prevented by the use of single pole double throw switches.  The common pole of the switch carries the power that will be used to run both high and low.  With the switch at "rest" the low speed runs.  When the switch is activated the high speed runs but never both together.  Cool, huh? Now, consider the fact that in a 120 volt spa you have a heater that can only run with the low speed pump.  The heater can’t run with the blower, only because there is no pump running and it will burn up.  High pump and heater can’t run together, there isn’t enough current at 120 volts/20 amp circuit.  Obviously there would be an overload with high pump and blower together.  Now you get a sense of why there are banks of relays to handle this logic. The Common Micro switch is found on many different relays in an electromechanical system.  Your Pressure switch is likely to have one.  Flow switches use them, relay banks use them. Air receiving relays have them as well. Sometimes, even thought the the switch may be a spdt switch only one "throw" pole is used.

Spa Relays

Now that you’re feeling more comfortable with switches lets move on to relays.  A relay is a switch with an activating mechanism attached, Some relays get a little more complicated in that they usually serve as a mount for several switches and can be powered by air (air receiving relays) or a magnetic coil like a contactor

tbs301Air receiving relays receive the air that is passed through the tube connected to your button  at spa side.  They are of two types: latching and non-latching (or momentary). They look identical.  Latching air receiving relays may actually run the equipment.  They will directly feed pumps, blowers, lights and even heaters. They can come with one, two or three micro switches. A single pole will have only one microswitch, a double pole will have 2, etc. There are four function "cam" action air receiving relays that can run every piece of equipment in a 120 volt portable spa.  Pump, pump and blower… blower only…. and low speed/heat with T-stat demand.  When you  press your button on the spa the force of the air moves an arm that comes up and turns a cam that activates the micro switches in sequence. Momentary air receiving relays generally send a pulse of electricity to the coil of a coil activated relay.  This causes a rod or plunger to move and in various ways activate a switch or switches on the relay.  When you push your button again – it again sends a pulse which will cause the relay to move to another position or move back to the original position. A word about coil voltages, while 240 volt coils and 12 volt coils are not unheard of most likely your coil voltage will be 120 volts.  Be sure of it though. It should say on the coil what the rating is.  It will also say what the switch rating is, study it to be sure you know which is which.  On Potter Brumfield coils the number at the top is the coil rating.

contactorContactors are a heavy duty relay that allow for heavier current flow, like to a heater.  Supply wires to a heater are large wires.  Contactors have the capacity to handle the wire size and the current flow and are activated by coils.  This allows for smaller wires to be used through the "control loop:" T-stat, high limit, pressure switch to the coil of the contactor. Many spa systems utilize cube relays which are type of coil activated relay that does not use a micro switch.  They are sometimes a little difficult to troubleshoot because you often can’t see what they are doing.  The coil poles are at the very bottom.  Common poles in the middle and normally open on top of that.  Often, the normally closed poles are snipped off, but sometimes present they are located at the top. USUALLY, but not always left and right is electrically isolated.  

Basic troubleshooting of spa switches and relays requires understanding the above and knowing how your spa works.  If your complaint is no heat, for instance, and you have established that you have flow and know your high limit isn’t tripped you must isolate the circuit and backtrack through it.  Knowing that your heater and low pump will work together helps.  If turning up your T-stat activates your low pump but not your heater contactor then start at the coil of the contactor.  With the power on, and a call for heat, (thermostat up) Set your  meter on volts:  Measure voltage across the coil of the contactor. This is the activating part of the contactor. If you have 120 volts there then your contactor should be activating.  If it’s not, it’s bad.  If you measure no voltage at the contactor then your problem is upstream of it.  Look for where it stops.  Do you have power to the T-stat? Out of it? To the high limit?  Out of it? To the pressure switch? Out of it?  Just trace the path.  If you have power in, but not out, that will be your problem component.

Obviously power on tests require great care for your personal safety and some measure of experience with an electrical meter.  Don’t attempt these tests if you are beyond your comfort level. Call a qualified technician.

The big thing to remember when you open up your box and the words "Oh God" come unbidden to your lips, you will be tracing individual problem circuits.  Sometimes, I do sit for awhile and contemplate the why did they do it like that concept, but if I’ve got a heater not working I’m only working with the spa heater circuit and maybe the low pump circuit.  You can easily isolate each component by following its power cord into the box.  Two speed pumps have 4 wires: red, black, white and green.  Red is usually low.  Blowers have 3 wires.  Lights have 2.  Heaters may have two or more see heater help for clarification.  Spa side controls with thermostats and air buttons have 6 wires. The ones you are concerned about are the red and the black.  Black is power to the thermostat, red returns it to the contactor or heater relay perhaps via the high limit and pressure switch.  Just FYI, the other wires of the 6 are white which is neutral, green is ground, yellow indicator light is for jets, orange indicator light is for blower. NOTE on the newer spasides that have an led temperature display the orange is used to power the display and the thermostat. The orange wire for these spa sides must be attatched to a terminal that is hot all the time and LINE 1 Only!

There are some manufacturers out there that really do like to confuse us.  Systems that have a lot of cube relays jumping from one to another can be difficult to troubleshoot, even for me!  This relay activates another relay and you can’t visibly see the action of the darn thing.  That’s why  with older controllers with multiple problems you may want to consider a new control system.  We have many starting at under 300 dollars. They also include heaters too so if you need to cut your losses and start fresh, we can help!  if you have one of those cube relay nightmares or if your spa control has seen better days check out the  spa control selection we have at spapartsnet.com    If you have questions on troubleshooting your relays just call us… tech support is always free and we are glad to help!   813 235 4574   All Techs will be able to help you!

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Fix it yourself and look like a pro!

Fix it Yourself and Look like a Pro with SpaBabes.com!

Welcome to SpaBabes.com, your experienced  source for help with your hot tub or spa equipment issues.  The combined experience level of the hot tub techs at SpaBabes encompasses many years and we can help you with hot tubs manufactured from the early 80's, thru the 90s right up to this year! With today's economy, wouldn't it be nice to know where to get tech support  to fix your own hot tub?  You've found it!  We exist to help you troubleshoot your hot tub. You can not only do it yourself,  you can  buy your hot tub parts and equipment at a discount from people who know hot tubs inside and out!

New!  Great tips and tricks for knowing your hot tub.  Get on our list. 

 

FREE TECH SUPPORT FOR ANY HOT TUB!

Smartouch E Pack

When the diagnosis is complete,we're here with the right hot tub part, spa pack, or equipment at discount pricing! Our spa parts and equipment catalog is easy to navigate, with a great selection of complete hot tub and spa packs, spa controls, spa covers, spa heaters, spa heater elements, pumps, motors, relays and more.  SpaPartsnet.com THE source for all your hot tub equipment needs is a click away!

Just so you know...SpaPartsNet.com has the best selection of spa packs and spa control systems in the industry at great pricing.  If you click on the image to your left, It will take you to the page with our ACC control systems, One of our favorite brands.  But we have more too: Balboa control systems, Hydroquip control systems, Spa Builders Systems Group Controllers, and more! So plenty of selection, plenty of good help with the choice,  based on your equipment configuration.

Want to try and  figure it out?  There is a lot of info right here!

The Glossary is a great place to start.  It goes through common hot tub and  spa equipment  and components, item by item, with helpful hints along the way.  If you are unfamiliar with your hot tub, you'll find it much easier to communicate with us once you've glanced over it.

The Spa Babes Spa Care Guide contains good simple advice for balancing water and and keeping your hot tub sanitary.  It is our most popular page at Spa Babes.

Our hot tub discussion board, SpaForums.com  is one of the most popular hot tub bulletin boards online.  You'll be suprised at  the custom in depth info you can find here.   Just lurking there and exploring the many posts will fill you in on many aspects of hot tub repair and problem solving.  Want to post?  register and please do so!

Spa Heater Problems? Don't feel alone. Heater issues have to be the most common call our support staff gets!

Heater Problems?

If your hot tub isn't heating, isn't hot enough or is too hot, click  "Heater Help" and  find an easy checklist for solving common problems with hot tub heaters.  You'll also find common hot tub  heater logic and wiring diagrams.

The tech support staff always appreciates it if you have read the check list so you are familiar and have checked for common problems that may not be directly related to your heater. Are you troubleshooting a spa control switch or relay? You'll learn to identify important switches in your hot tub or spa, how they are wired and why they are there by checking out our switch and relay section

FREE Tech Support is only a phone call (or Email ) away. We are always glad to walk you through your hot tub or spa system and share our troubleshooting techniques. That's what we're here for!

Just click "Contact us." Hey!  Are you a pool or  spa service techs? We're here for you too !  Just let us know who you are and we'll get you on our Service Technician Site: spatechs.com, and are here to help with any thorny hot tub problem you might run into.  Call from the field!  We'll be here.

Want to buy or sell a hot tub? Check out our new FREE Classified Ads!

813-235-4574

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